Evelyn Batista from Wilhelmsen Ship Service / Barwil Agencies in Howard doesnt disappoint us. She is prepared, has an answer to each question in form of a mostly already printed form. We receive city maps, GPS data for the most important offices, a written and additional oral instruction in which sequence we have to go where. She prepares all necessary copy sets and helps with any other request. Besides, she is just likeable thats nearly too much for a not too pampered Central-America-traveller.